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Case Study Technology

NMC Innovation for IT Support: Elevating Efficiency

A leading global video game developer, publisher, and e–sports tournament organizer faced a major IT challenge: managing multiple acquisitions while operating with disparate tools and processes. With 3,000+ employees and a hybrid global workforce, the company struggled with fragmented IT support, running multiple helpdesks and handling over 4,500 monthly incidents. NMC Managed Services stepped in […]

Case Study Technology

NMC Success Story: Modernizing Technology for 200+ Funeral Homes

A leading funeral home operator with over 200 privately owned locations across North America faced a major challenge: Their funeral home facilities had dated IT Infrastructure, some of which was outside their internal IT standards. This led to inefficiencies, delays, and inconsistent service delivery and security posture. Managing IT across so many locations was complex […]

Case Study Technology

Igniting Change: Driving Business Value in Private Equity Acquisitions with Managed IT Services

When a Private Equity company acquired several fire alarm and safety businesses, it faced significant challenges: each business operated independently, utilized legacy hardware and software, and lacked standardization. This was wide-ranging and significant, resulting in inefficient resource utilization, an increase in overall costs and numerous security issues.  Summary of NMC Value provided:  NMC Managed IT […]