NMC Managed Services partnered with a leading global networking company to optimize and scale their network product recertification process. With thousands of devices under warranty and multi-year support contracts, the company needed a faster, cost-effective approach to ensure compliance and performance. Over two months, NMC redesigned, tested, and validated a streamlined recertification solution, piloting it […]
Today’s modern business people (aka high-net-worth individuals) live fast-paced, global lifestyles—and they need IT support that keeps up. NMC was tasked to provide a white-glove IT solution that ensured seamless, secure, and immediate support worldwide. Whether managing critical security threats or providing hands-on assistance, NMC has tailored its approach to ensured uninterrupted digital experiences. The Challenge […]
A leading global video game developer, publisher, and e–sports tournament organizer faced a major IT challenge: managing multiple acquisitions while operating with disparate tools and processes. With 3,000+ employees and a hybrid global workforce, the company struggled with fragmented IT support, running multiple helpdesks and handling over 4,500 monthly incidents. NMC Managed Services stepped in […]
A leading funeral home operator with over 200 privately owned locations across North America faced a major challenge: Their funeral home facilities had dated IT Infrastructure, some of which was outside their internal IT standards. This led to inefficiencies, delays, and inconsistent service delivery and security posture. Managing IT across so many locations was complex […]
When a Private Equity company acquired several fire alarm and safety businesses, it faced significant challenges: each business operated independently, utilized legacy hardware and software, and lacked standardization. This was wide-ranging and significant, resulting in inefficient resource utilization, an increase in overall costs and numerous security issues. Summary of NMC Value provided: NMC Managed IT […]